2019.9.4每日一题：
A project member does not get along with the rest of the team, and the Project manager constantly receives complaints from other team members. However, the project manager believes that this member is a top performer and that the issue will not affect the schedule.
A. Ask team members to resolve the issue on their own.
B. Encourage the team member to improve their attitude.
C. Nothing, as it will not affect the schedule.
D. Replace the team member.
项目组的其中一位项目成员与其他项目成员都不能和睦相处，并且项目经理不断收到其他成员对该成员的投诉。但项目经理认为该成员的工作能力很好，并且该问题也没有对项目进展造成影响。请问项目经理应该如何解决此问题？
A.让成员自己解决内部的问题。
B.找该成员谈话，提醒他修正自己的问题。
C.不做任何处理，因为没有影响项目进度。
D.替换掉该成员。
答案：B
解析：遇到问题就积极地合作解决问题，AC不积极，D过于武断且超出项目经理权力。也可以按照冲突解决模型来处理，B是合作解决问题，AC回避，D强迫命令。